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another DEFLEX horror story : General Car Discussion | Fiesta Forums

another DEFLEX horror story

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another DEFLEX horror story

Postby MATT-FRST on Thu Mar 09, 2006 7:48 pm

i fitted the new deflex mounts when i did the restoration

the mounts that are supposed to handle 200 bhp failed on a car with 144bhp and around 500 miles since rebuild and NOT hard driving :x

only good thing is.... its the bolt that has snapped and not the mount


i will be speaking to DEFLEX 2moro to see if they have changed the type of bolts thay have used
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Postby Steve B on Thu Mar 09, 2006 8:21 pm

Must have been a dodgy bolt... I've done 4 track days on mine and not had any problems as yet...

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Postby heeman10 on Thu Mar 09, 2006 8:28 pm

That's not good news. They stopped replying to my emails about the revisions they were going to make, and about my compensation after the failure and damage on mine. I'll call them now I've heard about yours, this has to stop. 300bhp mine were meant to me good for!
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Postby goglahey on Thu Mar 09, 2006 8:31 pm

I have full powerflex and it works great
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Postby heeman10 on Thu Mar 09, 2006 8:32 pm

Powerflex gearbox mounts??
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Postby ianFRST on Thu Mar 09, 2006 8:34 pm

you do hear a few unhappy customers :(

got a pair of spanking new vibratechnics if your after some new ones mate :lol: :oops:
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Postby goglahey on Thu Mar 09, 2006 8:38 pm

oh sorry thougt it was lowerarm mounts, why not just fit the original mounts? cant they hold 200hp??
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Postby heeman10 on Thu Mar 09, 2006 8:49 pm

I wouldn't trust the OEM mounts with 200bhp as far as I could throw them!
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Postby goglahey on Thu Mar 09, 2006 10:15 pm

damn!! then i will be needing new ones soon, better not buy deflex then :D
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Postby Brammer on Thu Mar 09, 2006 10:19 pm

heeman10 :I wouldn't trust the OEM mounts with 200bhp as far as I could throw them!


I changed mine for a new set of OE mounts as mine is under 160bhp and i now have dints in my bonnet, not pleased :x seems the only way is vibratech.
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Postby fiesta_turbo_daddy on Thu Mar 09, 2006 10:58 pm

deflex are aload of s**t. my car ripped there bottom arms bushes to bits. ive got fiesta frenzy rose jointed ones now. and vibrateach gearbox mounts :D
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Postby ~S1~ on Thu Mar 09, 2006 11:07 pm

The vibratechnics mounts still break as they are the same design as the OEM stuff which are inherantly a bad design. The rear mount is usually ok as that is put under compression when you boot it. The front mount however is under tension which rips apart the rubber. When my engine goes back in I will investigate redesigning the front mount so it is bolted all the way through but is still insulated from body so it doesn't transmit too much noise.
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Postby MATT-FRST on Thu Mar 09, 2006 11:11 pm

heeman10 :That's not good news. They stopped replying to my emails about the revisions they were going to make, and about my compensation after the failure and damage on mine. I'll call them now I've heard about yours, this has to stop. 300bhp mine were meant to me good for!


im gonna call them 2moro about these - its not even very high power that i am running, it may be a dodgy bolt im not going to rip apart the company just because of my failure - i just hope they offer something stronger than what they sent me

the bolt seems to have ripped apart rather than snapping as the thread is pointing north rather than going round the bolt where it went
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Postby MATT-FRST on Thu Mar 09, 2006 11:13 pm

S1 :The vibratechnics mounts still break as they are the same design as the OEM stuff which are inherantly a bad design. The rear mount is usually ok as that is put under compression when you boot it. The front mount however is under tension which rips apart the rubber. When my engine goes back in I will investigate redesigning the front mount so it is bolted all the way through but is still insulated from body so it doesn't transmit too much noise.


ahh - it was my rear mount bolt that went
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Postby heeman10 on Thu Mar 09, 2006 11:39 pm

It was my rear mount that snapped too, when I was going really quite fast. Thankfully it only caused damage as I reversed up the ramp into the garage when I returned home, and the engine rocked forward causing the damage to the radiator.

I sent Deflex a whole load of pictures of the failed bolt and the torn parts of the mount. They said they'd revise the design, pay some money towards the damage caused and send me a set of their "new" mounts. None of the above happened as far as I know :rolleyes:
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Postby xrsi on Fri Mar 10, 2006 12:07 am

oh great!

may change the cradle back to the standard one and invest in a set of vibratech ones!

saying that tho, shouldnt the deflex design be ok with high tensile bolts as if they are shearing then they cant be high tensile!
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Postby wildheart on Fri Mar 10, 2006 12:34 am

Steve B :Must have been a dodgy bolt... I've done 4 track days on mine and not had any problems as yet...

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Bought some for mine after you recomended them and they also seem to be fine on mine.

Also running full sets of suspension bushes from Deflex on the S1 and cossie and they are holding up just fine!
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Postby BUTRE on Fri Mar 10, 2006 7:01 am

Aren't you guys just screwing it to the cradle to hard? Maybee thats the problem! Since the bolt is in the middle of the mount, it starts to twist itself creating internal tensions and with the engine wanting to tear it apart... oh well.

I'm using diesel ones and actually had screwed one too much and guessed right away it was going to be tear apart on the first 1/4mile run.
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Postby chris-fiesta on Fri Mar 10, 2006 9:19 am

heeman10 :It was my rear mount that snapped too, when I was going really quite fast. Thankfully it only caused damage as I reversed up the ramp into the garage when I returned home, and the engine rocked forward causing the damage to the radiator.

I sent Deflex a whole load of pictures of the failed bolt and the torn parts of the mount. They said they'd revise the design, pay some money towards the damage caused and send me a set of their "new" mounts. None of the above happened as far as I know :rolleyes:


james.. if you still have that email mate use it against them and threaten to take legal action.. As a big company or even if they were small they cant promise something and not do it.

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Postby ianFRST on Fri Mar 10, 2006 9:59 am

S1 :The vibratechnics mounts still break as they are the same design as the OEM stuff which are inherantly a bad design. The rear mount is usually ok as that is put under compression when you boot it. The front mount however is under tension which rips apart the rubber. When my engine goes back in I will investigate redesigning the front mount so it is bolted all the way through but is still insulated from body so it doesn't transmit too much noise.


i think zoo motorsport have come up with a solution :)

they made a new custom cradle and solid mount iirc :-?
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Postby MATT-FRST on Fri Mar 10, 2006 10:53 am

i spoke to deflex this morning



they have changed the bolt they use and are sending me 2 high tensile 10.1 bolts


he asked me if my bolt was silver or black - mines black so i am expecting silver ones to come through



luckily i didnt get any damage as the turbo crossover stopped on the pipe coming off the turbo to the intercooler
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Postby heeman10 on Fri Mar 10, 2006 12:12 pm

the_hammerite_avenger :Ive got a 2 litre Si and its ripped the gearbox mounts to shred and ive only done 200 miles :(

With what mounts? :-?

chris-fiesta - They're a tiny company. It's just two guys in their 50s+. I have a few emails from them though, I think at least one mentions compensation and a re-design. I won't be taking any legal action, I just want them to do things properly.

MATT - I had silver bolts in mine, so what does that say?!
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Postby xrsi on Fri Mar 10, 2006 1:05 pm

im sorry but they should never have been sent out without high tensile bolts in the first place! The cyclic loading exerted on the bolts every time the car is used will soon cause the bolts to fail, they obviously havent done enough testing/research or included a large enough safety margin in the design :x
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Postby MATT-FRST on Fri Mar 10, 2006 10:17 pm

heeman10 :
the_hammerite_avenger :Ive got a 2 litre Si and its ripped the gearbox mounts to shred and ive only done 200 miles :(

With what mounts? :-?

chris-fiesta - They're a tiny company. It's just two guys in their 50s+. I have a few emails from them though, I think at least one mentions compensation and a re-design. I won't be taking any legal action, I just want them to do things properly.

MATT - I had silver bolts in mine, so what does that say?!


didnt you get your mounts before me though? i bought mine in july time i think
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Postby heeman10 on Fri Mar 10, 2006 11:21 pm

I would've bought mine around February last year.
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Postby MATT-FRST on Sat Mar 11, 2006 7:54 pm

heeman10 :I would've bought mine around February last year.


well if i have the old bolts why have you got silver ones? :-?
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Postby MATT-FRST on Mon Mar 13, 2006 11:31 pm

well........ they changed the washers they sent me last but the bolts look the same - i am gonna get the old bolts out and see if they have anything written on the head

my new ones say CREFF? 10.9
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Postby xrsi on Mon Mar 13, 2006 11:34 pm

10.9 is basically the strength of the bolts!

CREF, not too sure about but im sure most high tensile bolts have that on!
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Postby MATT-FRST on Tue Mar 14, 2006 12:23 pm

xrsi :10.9 is basically the strength of the bolts!

CREF, not too sure about but im sure most high tensile bolts have that on!


yeah i knew that - is that a good strength tho?
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Postby MATT-FRST on Sun Jul 23, 2006 9:34 pm

thought i would bring this back up



the new bolt they sent me snapped again today in windsor :x

i had someone in the car with me and i knew it had gone again - checked the engine bay and low and behold the bolt has disapeared
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Postby ~Vix~ on Sun Jul 23, 2006 9:46 pm

told you to drive carefully :lol: :P
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Postby MATT-FRST on Sun Jul 23, 2006 9:48 pm

piss off! :lol:
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Postby heeman10 on Sun Jul 23, 2006 10:30 pm

They need to pick another profession :rolleyes: I found my snapped bolt whilst rummaging through parts yesterday, what a pleasant reminder. Not.
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Postby CarismaDave on Mon Jul 24, 2006 9:24 pm

Guys, only me but I would go for the Vibratechnics softer version of the Race Mounts (there's two compounds I believe). S1 I believe had the harder version and I have the softer compound. I've had no problems thus far...though admittantly have only done about 400 miles thus far with them.

Unless I see a much better alternative I wouldn't even try something made by a relatively unknown company.

Hope you get things sorted.

Jim, that's life, unless you really pursue someone legally they never a) pay up (noone's decent enough in this day and age) b) fix anything unless they REALLY have to. Just look up why Ford didn't do recall's on one of their old car (sorry cannot remember which one now...long time ago!) which had a tendancy to rupture the fuel tank (killing occupants) on impact......basically it's cheaper to pay up for those that die than to do a recall! People just don;t like to a) admit mistakes or b) pay any money unless they absolutely have to!!! It's the same in every industry throughout your life :x :) Sad but true!
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Postby heeman10 on Mon Jul 24, 2006 9:33 pm

Dave - Paul had the Heavy Duty mounts, and they tore. He then fitted the Comp mounts and all's been well since :) (Comp being Competition, the harder of the two derivations of their gearbox mounts).

I beg to differ, regarding Deflex. I never intended on taking legal action, but consider their move and attitude to be a foolish one given their business. The business of modified and fast road/competition cars is one that grows and survives (to an extent) through word of mouth. Ask 60% of the people on this forum (and who knows how many other forums??) if they'd buy Deflex, and they'll know of all the nightmarish experiences so many of us have had with them. If they'd acted responsibly and intelligently, they would've apologised, refunded, re-designed and re-launched their product. They took the foolish/cheap/irresponsible option of doing none of the above as far as I know. I offered constructive criticism and a test bed should they wish to develop the mount properly, but they did nothing, and simply stopped replying to my emails. The actions of cowards if ever I saw them! A bad reputation will kill aby business, particularly when business is drummed up via forums like this.
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