Pipex is doomed...
36 posts • Page 1 of 2 • 1, 2
Pipex is doomed...
We're writing to let you know that Pipex Communications Ltd - the parent company of 123-reg - has changed its name. We use the Pipex name on some of the emails and invoices we send you.
Because Pipex Broadband was sold to Tiscali last year, the name of Pipex Communications Ltd has changed. The company is now known as GX Networks Ltd.
Oh dear god...
- Ollie
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Re: Pipex is doomed...
Is that who you moved to for broadband in the end? I'm still with eclipse, but logged a support call the other day and they sent me an email that shouldn't have gone to me, it was meant for Tiscali. So looks like eclipse have LLU'd my conection on Tiscali equipment
- JamieFRST
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Re: Pipex is doomed...
No, I moved to O2. I'm now on Be's hardware in the exchange. Much better than Eclipse ever was.
They phoned me up when I left to ask why I was leaving and if I would recommend the service to other people... Er, yes... people I don't like.
123-reg is who I used to have all my domains with, I've long since transferred away but they still send me emails.
They phoned me up when I left to ask why I was leaving and if I would recommend the service to other people... Er, yes... people I don't like.
123-reg is who I used to have all my domains with, I've long since transferred away but they still send me emails.
- Ollie
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Re: Pipex is doomed...
My dad won't stop using tiscali. It hurts me.
My name is Alex. I used to have a Capri. I don't anymore. But I'm still called Capri.
- Capri
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Re: Pipex is doomed...
TBH if he's not currently having any problems with them then he's probably better off not trying to leave anyway.
Meh, O2 isn't throttled at all as far as I can tell. I can get ~800kbps download speeds at any time of the day if I can find a fast enough source. It's "unlimited" all the time but with fair-use, which appears to be simply that if you take the piss you'll get a cease and desist then kicked off. They don't appear to care about my VPN usage either which is something some other "home broadband" providers don't like.
Plus the 8Mb one I'm on is only £7.50 a month for O2 customers...
What impressed me the most was that they actually told me they couldn't get the predicted 16Mb out of my line and offered the option to downgrade to the 8Mb package (there's no difference apart from the price and the top speed) then refunded the extra I'd already paid for the 16Mb. No ISP I've been with previously would have done that, they'd just ignore it and let people carry on paying for something they're not getting.
Meh, O2 isn't throttled at all as far as I can tell. I can get ~800kbps download speeds at any time of the day if I can find a fast enough source. It's "unlimited" all the time but with fair-use, which appears to be simply that if you take the piss you'll get a cease and desist then kicked off. They don't appear to care about my VPN usage either which is something some other "home broadband" providers don't like.
Plus the 8Mb one I'm on is only £7.50 a month for O2 customers...
What impressed me the most was that they actually told me they couldn't get the predicted 16Mb out of my line and offered the option to downgrade to the 8Mb package (there's no difference apart from the price and the top speed) then refunded the extra I'd already paid for the 16Mb. No ISP I've been with previously would have done that, they'd just ignore it and let people carry on paying for something they're not getting.
- Ollie
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Re: Pipex is doomed...
Very good price that. I'm suprised the prices haven't got lower by now and packages got better with the amount of companys offering broadband. Then again it sounds like they are all Tiscali under different names
- JamieFRST
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Re: Pipex is doomed...
Haha, Went from Tiscali to Plus and now with NewNet. Is ok, Parents can get free BB with thier talk talk but i think its crap so not letting them switch! Paying about £21 a month atm I think.
- Max M4X WW
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Re: Pipex is doomed...
The market is slowly getting smaller once again.
- chumkila
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Re: Pipex is doomed...
Hey Mixon, I certainly am. Been 6yrs now
- chumkila
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Re: Pipex is doomed...
i am sticking with virgin 20mb......well until 50mb comes out in the summer
- upnorth
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Re: Pipex is doomed...
Max M4X WW :Haha, Went from Tiscali to Plus and now with NewNet. Is ok, Parents can get free BB with thier talk talk but i think its crap so not letting them switch! Paying about £21 a month atm I think.
NewNet's HQ is just down the road from my parents house. It's actually closer than their phone exchange.
- Ollie
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Re: Pipex is doomed...
Cool, They are ok. Cant get 2mb like i had with plus though
- Max M4X WW
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- Ollie
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Re: Pipex is doomed...
tiscali is a joke. Ive been on it for over a year now (waiting for minimum contract to expire) I am on the 8MB "unlimited" package which gives me pings of 40-80 on a good day and 200+ the rest of the time i.e. peak periods. During said peak periods, most evenings, my download speed is 30kbs instead of the 1024kbps we are actually paying for. Its an absolute mickey take. Im not alone either, check the tiscali forums it is full to the brim of people complaing about the very same issue and Tiscali's refusal to deal with it, OFCOM (methinks thats the right board) are currently investigating them for advertising 8mb and not even delivering 1.
Also they are being bought it out.. shame they never changed pipex to Tipex reall
Also they are being bought it out.. shame they never changed pipex to Tipex reall
- Luke1990
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Re: Pipex is doomed...
Luke1990 :During said peak periods, most evenings, my download speed is 30kbs instead of the 1024kbps we are actually paying for.
You will never see 1MB/s download speeds out of an 8Mb line due to the overheads involved in data transfer over ADSL, at most you'll see 910KB/s assuming it's connected at full speed and you're the only person downloading.
Mine connects at around 7.5Mb and I get at most about 850KB/s download rate.
Bearing in mind that Tiscali are pretty highly subscribed and provide a contention ratio of 50:1, it doesn't surprise me that you're seeing such low speeds at peak times, I'd be surprised if you see that kind of speed at any time tbh.
- Ollie
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Re: Pipex is doomed...
i know ill never get the full 1024 but that is what its advertised too and im on about 512k which i dont think is particularly acceptable tbh.
- Luke1990
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- Luke1990
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Re: Pipex is doomed...
You know I live in the middle of nowhere Ollie!
- Max M4X WW
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Re: Pipex is doomed...
- dontpannic
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Re: Pipex is doomed...
Luke1990 :i know ill never get the full 1024 but that is what its advertised too and im on about 512k which i dont think is particularly acceptable tbh.
I'm confused as to what your connection is actually meant to be. First you said you were on 8Mb but now you're saying it's advertised as 1024kb (1Mb). If you're on 8Mb and you're only seeing a connection speed of 512k then either you live miles from the exchange, you have a dreadful phone line or something is very wrong. If you're on 1Mb then 512k isn't so unusual.
Where did the 30kb/s come from? Is that from a speed test or from the speed you see things downloading at from the web?
That speedtest.net can be a bit crap at times, it relies heavily on flash and so relies on the performance of the PC it's running on. I get a better result on my main PC than the laptop simply because the laptop struggles to run the site.
- Ollie
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- upnorth
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Re: Pipex is doomed...
Ollie :Luke1990 :i know ill never get the full 1024 but that is what its advertised too and im on about 512k which i dont think is particularly acceptable tbh.
I'm confused as to what your connection is actually meant to be. First you said you were on 8Mb but now you're saying it's advertised as 1024kb (1Mb). If you're on 8Mb and you're only seeing a connection speed of 512k then either you live miles from the exchange, you have a dreadful phone line or something is very wrong. If you're on 1Mb then 512k isn't so unusual.
Where did the 30kb/s come from? Is that from a speed test or from the speed you see things downloading at from the web?
That speedtest.net can be a bit crap at times, it relies heavily on flash and so relies on the performance of the PC it's running on. I get a better result on my main PC than the laptop simply because the laptop struggles to run the site.
an 8mb connection is 8megabits 8 bits = 1 byte so theoretically an 8mb internet connection would give an absolute maximum of 1megabyte per second and as a comparison here is my download speed at the second:
as you can see the upload speed is pretty much the same as that isnt restricted so much by traffic but im respectably close to the speed im paying for. if it was like this all the time i would have no problem with tiscali its the fact that the other result is true every evening.
p.s. there is no way my pc is struggling to run anything
- Luke1990
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Re: Pipex is doomed...
Luke1990 :an 8mb connection is 8megabits 8 bits = 1 byte so theoretically an 8mb internet connection would give an absolute maximum of 1megabyte per second and as a comparison here is my download speed at the second:
No. Data transmission isn't quite that simple, there are other overheads to take into account above simply dividing the connection speed by 8, hence why I said the most you'll see is about 900KB/s assuming you're actually connected at the full 8Mb.
Also bearing in mind Tiscali's contention of 50:1 you could easily be looking at 164kb connection speeds at peak times, which would equate to around 18kB/s download speeds!! Whether knowingly or not, you will likely have agreed to accept this somewhere in the terms when you joined so I doubt they'll do anything about it. The only real solution is to move to an ISP that has faster hardware or less users.
Just to be really annoying... here's my connection speed at the moment.
- Ollie
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- dontpannic
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- Ollie
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- dontpannic
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Re: Pipex is doomed...
- Ollie
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- MotorcyclesFish
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Re: Pipex is doomed...
Ollie :Luke1990 :an 8mb connection is 8megabits 8 bits = 1 byte so theoretically an 8mb internet connection would give an absolute maximum of 1megabyte per second and as a comparison here is my download speed at the second:
No. Data transmission isn't quite that simple, there are other overheads to take into account above simply dividing the connection speed by 8, hence why I said the most you'll see is about 900KB/s assuming you're actually connected at the full 8Mb.
i know there are overheads thats why i stated an absolute maximum im not actually naive enough to expect the full 8mps lol. However i dont have a clue what this contention ratio is :s but yus switching isp is the only way forward unfortunately my area is still not cable enabled
- Luke1990
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Re: Pipex is doomed...
Luke1990 :Ollie :Luke1990 :an 8mb connection is 8megabits 8 bits = 1 byte so theoretically an 8mb internet connection would give an absolute maximum of 1megabyte per second and as a comparison here is my download speed at the second:
No. Data transmission isn't quite that simple, there are other overheads to take into account above simply dividing the connection speed by 8, hence why I said the most you'll see is about 900KB/s assuming you're actually connected at the full 8Mb.
i know there are overheads thats why i stated an absolute maximum im not actually naive enough to expect the full 8mps lol. However i dont have a clue what this contention ratio is :s but yus switching isp is the only way forward unfortunately my area is still not cable enabled
No, you're not reading what I'm writing properly. The absolute maximum isn't 1MB/s, you will NEVER EVER see that on an 8Mb connection even at full speed, it isn't possible, data transmission doesn't work like that.
The connection ratio is how many other people you could potentially be sharing your connection speed with.
- Ollie
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- sjoyce666
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Re: Pipex is doomed...
Nope, the 2.2mb is the connection to the exchange/modem IIRC (being reported by Windows)
- dontpannic
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